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We are actively looking to expose Park Resorts UK holiday parks, for the corrupt way in which they conduct there business, thinking they can control and dictate to what they see as being the little people that pay for either a holiday home, or for a vacation with them, and in the long run pay their wages. Now we have put together this blog to create a forum for who they see as little people to have one BIG voice. Email us at info@park-resorts.info
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Park Resorts a summer of complaints
Tuesday, 31 August 2010

As you may all know that I have now left Park Resorts and moved my caravan to a new site (not a Park Resorts site may I add) I must say I have had the best 2 weeks at a caravan park I have ever had since first purchasing a caravan 5 years ago.

But I don't want to sit here and gloat, whilst others are still stuck on a site they don't want to be on, and while people are still parting with their hard earned cash to holiday at these sites.

I am still getting some comment from customer like these -
* I found our entire stay to be a complete waste of money *
* I was in total fear for my safety. *

I find the last comment a little disturbing, are they not even able to make the residents and holiday makers feel at ease so they can enjoy themselves?

If your looking to purchase a caravan after being a holiday maker with Park Resorts, and you was lucky enough to have a pleasant holiday please be sure to take into consideration everything you read on this site and also the forum. Here is a recent customers thoughts.


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"Nice to meet you all, so please I have found somewhere to vent my anger! I hate Park Resorts with a passion!

A very long story short! - we bought a caravan last year, where told a load of crap, they rented it out for us & when we had it booked for ourselves they were People (ppl) in it! even on mine & my husbands 10 year wedding anniversary ppl in it & we had it booked! how upsetting!


Its a nightmare when you need anything fixing it takes weeks/months for the repair they don't give you a price for the repair, they make it difficult for you to get anyone else in to repair as you need to register all kinds of details!


Staff! ooooooooh dont get me even started on those they all cant do there job properly at all, they are not very pleasant ppl & all nasty pieces of work they keep asking if we are going to up grade - NO WE R NOT!!!! - we have a sales manager who loves himself talks down to you and isnt a nicechap most of the time! & his email signature how funny! -(this is true!!!!) it reads is his name position then living legend! what the hell is that all about??!!??!



If I had known last year what I know now i never would have bought the dam thing!! AS THEY SIMPLY DONT CARE ABOUT OWNERS!! luckly on a positive note we have a lovely GM this year thats the only person I like! "



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For all the caravan owners who have just had enough I have added a link to the OFT website on our useful contact page which one of our memebers put forward to us on our forum. This can be helpful for any one looking to engagged in a litigation against Park Resorts. Click Here



Until next time campers

Posted byPark-Resorts.info at 19:58 2 comments  

Goodbye Park Resorts
Saturday, 24 July 2010

I have been quiet over the last few weeks as you may see from my lack of posts due to a move that I have recently been doing


As most of my readers know and probably can tell from previous posts I was ( I use the word was at last) once a frequenter of Valley Farm. But I can finally say that we have now left Park Resorts and moved our caravan to pastures new. So there is hope for every one out there.
Good ridden to the dreaded security staff and especially the head doorman Pete who I fondly like to call Penfold.

Good ridden to the Directors who are as sympathetic as the Albanian Mafia are with a Gun.

Good bye to the useless staff behind the bars

Good bye to the Drug infested family entertainment bar.

Good bye, Good bye Good bye.

So anyhow

Some maybe thinking that now I have vacated the Shark of UK holiday resorts that I may hang my hat up and leave alone. I say why most certainly not, this gives me the opportunity to say what I like with out any financial repercussions.

I have been receiving a lot of emails complaints which I enjoy reading and commenting on, but please please can we all also add either comments to the post or add our thoughts to the Forum also so that we can build a community.

 
Until Next Time Campers

Posted byPark-Resorts.info at 11:35 0 comments  

Our brand new sponsor please take a look
Monday, 12 July 2010

1st4buyers.co.uk are our brand new sponsors of www.park-resorts.info (The fight against Park Resorts).

As a welcome to all our readers we have teamed up with them to offer free delivery on you first purchase.

1st4buyers offers great products from Teeth Whitening Kits at a fraction of High street cost, to back support cushions.  With over 3000 Perfumes and Aftershave, and everything from Skin care to hair care you will be sure to find something for everyone.

Visit www.1st4buyers.co.uk and type in shop01 to get free delivery, offer only valid until the end of July.

Until next time campers.

Posted byPark-Resorts.info at 15:40 0 comments  

Say "NO" to VAT on your caravan Purchase
Wednesday, 7 July 2010

As the title states have you?

It has been claimed that companies accross the UK are charging VAT on your static caravan when they should not be (not all companies may I add), and believe it or not it has been claimed that Park Resorts have done it to some of their customers.

SHOCK HORROR !! surley not

Yes folks it is alleged they have!

So if you have been charged VAT on your static caravan and it falls within the following parameters

■More than 7.0 metres long; or


■More than 2.3 metres wide 
 
Go back to them and tell them you want a refund for the amount paid as it has been charged incorrectly.
If not then call VAT Revenue and customs report line 0800 595 000  (you can find this number now also on our useful contact details page.
 
So just to confirm in case you need to clearly explain to any of these holiday companies like the infamous Park Resorts, what exactly consitutes to being a caravan well according to HM revenue and customs the following does.
 
These define a caravan as being:


‘any structure designed or adapted for human habitation that is capable of being moved from one place to another (whether being towed or by being transported on a motor vehicle so designed or adapted).’ (1960 Act)

and, if a twin unit caravan

‘is composed of not more than two sections separately constructed and designed to be assembled on site by means of bolts, clamps or other devices’ (1968 Act)

Until next time campers

Posted byPark-Resorts.info at 11:20 0 comments  

Park resorts acquire 2 more parks give me a break!
Saturday, 12 June 2010

So Park resorts have acquired 2 more holiday parks, for people to spend there money at and possibly be fleeced for there hard earned cash, O, an one of them has a 9 hole golf course, so I am sure this will be just another way to increase the pitch fees and give the sales man greater leverage to take your money and run.


Will they keeps this site as well as it has been kept for the years prior to them taking it on, is this just another gold mine to get more customer to possibly fleece and for even more money because of the facilities. I recently read on the web a review from one customer about one of the sites they visited. which I would like to share with you ( at the bottom of this post) I some times sit and ponder and wonder how this company manages to expand and purchase so many more sites, and then I realise its because there are people out there like you and I who have money taken from us and then get charged for things that we didn't even new existed prior to taking the caravan. People are being charged 100% on average more that what Park Resorts pay for the caravans, yes I understand they are a business and looking to make money but with the high pitch fees and meter reading fees (which must take all of about 1 moment to do at £50 per time ) and all the other fees they throw in. Plus the consistent reports of miss-representation from sales man to get money out of customers and then once they have your money to create a monopoly so that your bound to do what they say when they say it, I cringe at the thought they now have more parks to practice this business structure. So to sum up as taken from a post I recently read.

"Anyone even thinking of staying there on holiday or purchasing a van, DON'T, DON'T STAY THERE OR BUY THERE, it's a dump, a dump that charges 5* prices. "

and may I add a company with very little care from the directors who seem to lack in what some people may call morals.

Any way I leave you with part of the post I recently read.

Until next time campers




"So we opened the door to the pool area there was water everywhere, litterally as you walked in the doorway where it was merely a walk way to the sitting area; if you can call it that (a few garden chairs!) We were the only people in there at the time, and the 3 x life guards continued to play football across the ball with a proper leather ball - unbelievable! You could argue well, we were hte only people in the pool so let them have fun, erm no! It's a professional outfit charging professional prices as stated below. Anyway, off I go to get change with my 3 yr boy and 2 yr daughter in one of the changing rooms, when my son says "Dad need a poo!", great I think off we go to the toilet (situated next to the water slide).


I was absolutely disgusted! Previous person hadn't flushed the toilet after a no.2 (I'll try and keep the descriptive explaination down), there was faeces around the outside of the toilet, wee all over the floor! It was that bad I struggled to let my son use the loo, I had to hold him clear of everything and the stench was unforgetable.

So not letting the kids get to disappointed we continued to use the pool which wasn't to bad cleaniess wise, kids loved the slide and it killed an hour or two.

So we get out I get the kids changed with my wife in the sitting area as you do, once they were all dressed I headed off to get changed, back through the flooded walk way and into a different changing room, to my astonishment, (sorry ladies or the squiffy ones) a used ladies sanitory towel and it again without being to explicit, it was something out of Hell Raiser. A) Why the hell do people think it's ok to leave something as personal as that on the floor?? It was absolutely disgusting to find such a thing behind and for the ignorant person not place it in a bin and you should be ashamed of your self and B) Why hadn't the (I hear you say "oh leave the poor lads alone" the poor lads who were just having a laugh, that hadn't checked the toilets, who couldn't be bothered to keep the walkway clear of water, who also didn't clear the changing up!!! "
 
 

Posted byPark-Resorts.info at 12:11 0 comments  

Owners Association page goes live
Friday, 21 May 2010

We have now started to put together details for each Park Resorts site, and there respectivie associations.

If you are a caravan owner on a site which currently does not have a designated owners association, please contact us with the details so that we can add it to the information page which can be found by either clicking on the link to the left (owners associations) or by clicking here.

By putting together a central infomration portal, and creating association on each park it will all go towards giving owners a greater voice.

until next time campers.

Posted byPark-Resorts.info at 11:14 0 comments  

Park Resorts Utility rates
Monday, 10 May 2010

I recently had an interesting email from one of our readers, with regards to Utility bills, i.e Gas and water. It has been said that some pitches don't have proper meters for reading the gas which is illegal, the readers states

" If your caravan is supplied by PIPED gas and it is not registered by a meter for the amount you have used,IT IS ILLEGAL FOR PARK RESORTS OR I PRESUME ANY OTHER PARK OWNER,TO CHARGE YOU FOR GAS USED,as there is NO proof as to the amount used to be able to charge you an accurate bill. If you have been charged for gas in this way,you are entitled to have the payments returned,so look at your gas box outside your caravan and see if it has a meter inside it,and if not,look out all your gas bills!
"

This sounds interesting a possible way to get money back from the predatory shark resorts. He also goes on to say



" Check also that the Park has what is known as a REGULATION 4 NOTICE to be able to legally charge you for water and general rates. Water charges for caravan sites are based on RATEABLE VALUE BY THE LOCAL COUNCIL and if they do not have this notice which shows how much the RATEABLE VALUE FOR ALL THE CARAVANS ON THE WHOLE OF THE PARK IS AND DIVIDED BY THE NUMBER OF CARAVANS ON THE PARK SO THAT EACH INDIVIDUAL CARAVAN HAS A RATEABLE VALUE. THE WATER RATES FOR EACH VAN IS THEN CHARGED AT A PERCENTAGE OF THE RATEABLE VALUE. THIS REGULATION 4 NOTICE WILL SHOW WHAT THE RATEABLE VALUE IS AND YOU ARE QUITE ENTITLED TO ASK TO INSPECT IT TO SEE WHAT IT SAYS.IF THEY DO NOT HAVE THIS NOTICE THEY CANNOT LEGALLY CHARGE YOU FOR RATES OR WATER,SO QUESTION THIS ALSO WHEN PRESENTED WITH A BILL. "

Hey hey! could this be another way to get out of paying the water bill they send you, make sure you check this out for your self with your park. I would also be interested to hear from anyone who are charged for gas without a meter in place, and if anyone finds out a park does not have a Regulation 4 Notice.

Until next time Campers ...

Posted byPark-Resorts.info at 14:46 0 comments  

Park Resorts ( You are as useful as anthrax.)
Saturday, 1 May 2010

The following post is in reply to one of our forum members, the original post can be found at http://parkresorts.myfreeforum.org/sutra62.php#62

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I don't think I could think of a better way to sum up Park Resort staff especially having had first had experience with them at Valley Farm, as stating "You are as useful as anthrax.". My word I can imagine it now there new marketing approach

" Buy A caravan today from our sales staff who are as good to your pocket as anthrax is to your health, visit our club house where our door staff are trained pharmacist and will even help keep your children occupied with our extensive range of herbal offerings??"

(For more info on Valley Farm in particular please see the following post

http://www.park-resorts.info/2008/07/mr-right-visits-park-resorts.html )

It is most certainly a shame that, they don't ever hold there hands up and admit to there mistakes, I feel people would find it a lot more admirable if they did, rather that once they have your money putting there head in the sand and giving you all the excuse in the world to avoid accepting any blame.

To keep my readers up to date, further to our post "Park Resorts and their alleged income promise scheme ???" on Tuesday, 20 April 2010, we have still not had a reply from Park Resort with regards to this, however, I am hoping that we will still hear something within the next week or so, as I am sure they wish to clear this up as much as we do.

Until next time campers

Posted byPark-Resorts.info at 09:17 0 comments  

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